Clear prices, clear scope.
Choose the care that fits your business scale. Every plan can be adjusted: start light, move up as the business grows. No hidden charges.
For profile websites or blogs that need routine care so they stay safe and reachable.
- WordPress, theme & plugin updates on schedule
- Weekly off-site backup (30-day retention)
- Basic security scanning + firewall
- Uptime monitoring + downtime alerts
- Content updates 2× / month
- Short monthly report
- WhatsApp support (business hours)
Our most chosen plan. Full care for a website that brings in leads and sales.
- Everything in Starter
- Daily off-site backup (90-day retention)
- Malware cleanup if infected
- Speed & Core Web Vitals optimisation
- 6 content updates + 1 SEO article / month
- Response SLA under 8 business hours
- Monthly health report
For companies that need a standing technical team, monthly reporting, and a priority queue when something breaks.
- Everything in Growth
- Staging environment (test before live)
- 12 content updates + 2 SEO articles / month
- Redesign / development hours each month
- Response SLA under 4 hours + priority
- Monthly strategy consultation
For online stores, multi-site setups, or special needs with tight SLAs.
- Everything in Business
- WooCommerce / online store maintenance
- Multi-site & multi-user support
- Custom SLA and monitoring
- Priority emergency handling
- Dedicated onboarding & documentation
Prices are ranges and follow the condition of the website. The initial consultation is free, with no commitment.
What changes once the website is handed to us.
This is not about who is better. The difference is what happens after the build project ends — exactly when most websites start being left alone.
| Aspect | What you usually find | At Rawat Web |
|---|---|---|
| After the website is finished | The project is considered done and the team moves to the next client. The website runs with nobody looking after it. | A team continues: updates, backup, security, and content running every month. |
| When the website breaks | “We will look into it later.” No response time is promised. | A written response SLA: under 8 business hours for Growth and under 4 hours for Business. |
| How updates are handled | Changes go straight to the live website. If something breaks, panic follows. | Tested in staging and backed up before touching your live website. |
| About cost | “Contact us for pricing.” The number only appears after you talk to sales. | Plan and add-on prices are listed on this page, before you contact us. |
| Reporting | Reports are rare. You only learn work happened if you ask. | A monthly report with uptime, the update list, backup status, and security scan results. |
| Commitment | Long contracts with big upfront fees, even though your needs can change. | Monthly subscription, upgradable or downgradable as needed. |
Compare what each plan covers.
| Feature | Starter | Growth | Business | Enterprise |
|---|---|---|---|---|
| WordPress, theme & plugin updates | ✓ | ✓ | ✓ | ✓ |
| Backup | Weekly | Daily off-site | Daily off-site | Daily + custom |
| Security scan & firewall | Basic | ✓ | ✓ | ✓ |
| 24/7 uptime monitoring | ✓ | ✓ | ✓ | ✓ |
| Speed / Core Web Vitals optimisation | — | ✓ | ✓ | ✓ |
| Content updates / month | 2x | 6x | 12x | Custom |
| SEO articles / month | — | 1 | 2 | Custom |
| Redesign / development hours | — | — | Included | Custom |
| Response-time SLA | Business hours | < 8 hours | < 4 hours (priority) | By agreement |
| Monthly report | — | ✓ | ✓ | ✓ |
| Staging & malware cleanup | — | ✓ | ✓ | ✓ |
Swipe the table sideways on a small screen. Need a different mix of scope? We can put together a custom plan for your needs.
Our prices against the market range.
We list the numbers openly so you can judge them yourself. We sit in the lower to middle of the market, with the scope written exactly as it is.
| Website scale | Market range | Rawat Web plan |
|---|---|---|
| Profile website company profile, blog, landing page | Rp300k – 1.5m / month | Starter Rp350–500k / month |
| Active business website service website, small online store, regular content | Rp1.5m – 7m / month | Growth Rp1–1.5m / month |
| Companies & teams needs staging, reporting, priority queue | Rp2.5m – 7m / month | Business Rp2.5–3.5m / month |
| E-commerce & complex systems busy online store, multi-site, custom integrations | Rp7m and up / month | Enterprise (price on scope) |
Market ranges are summarised from public offers by website maintenance providers in Indonesia during 2026, as a general picture. Exact figures vary with the scope of work and the response-time guarantee promised.
No annual contract
Many cheap plans on the market demand a 6 to 12 month commitment. Here the subscription runs monthly and can stop at any time.
Clear scope from the first plan
Off-site backup, uptime monitoring, security scanning, and monthly reporting are included in Starter, not only in the top plans.
Add-ons with fixed prices
Redesign, migration, and emergency recovery all have prices listed upfront. No surprise invoices when a website breaks.
Need it just once? Take an add-on.
For needs that are not routine. Every add-on is a one-time payment, and the price is listed from the start.
Audit & Recovery
From Rp750kWebsite error, hacked, or down? We rescue it and then fix the root cause.
One-time payment. We confirm the final price after seeing the damage, before work starts.
Orphan Website Takeover
Rp500kTaking over a website abandoned by a previous agency: audited, secured, then maintained.
One-time payment. Includes the initial audit and basic hardening, then continues into a monthly plan.
Hosting & Domain Migration
From Rp500kMove servers or domains without taking the website offline, including renewal handling.
One-time payment. The final price follows the size of the website.
Full Redesign
From Rp3.5mRefreshing the design so it looks modern, without losing data or SEO rankings.
Project-based. The final price follows the number of pages and features.
No surprises in bills & contracts.
- No setup fee and no hidden charges.
- Backup, uptime monitoring, and monthly reporting are included in every plan.
- The initial consultation is free, before you decide anything.
- The final price follows the condition of the website, and we tell you first.
- Monthly subscription. No annual contract tying you down.
- Plans can go up or down whenever your needs change.
- Domain, hosting, and data stay in your name.
- If the partnership ends, we hand over all access and data copies.
White-Label Maintenance Partner
You focus on the relationship and the sale; we handle the technical maintenance work under your brand.
- You sell the retainer to the client, we execute
- Reports and communication use your name
- Partner pricing and SLAs
- Able to handle many websites at once
Well suited to web dev agencies, marketing agencies, and consultants who hold many client websites but do not want to build an in-house technical team to maintain them.
Partner pricing is calculated per number of websites and discussed openly before the partnership starts. In the client's eyes, you remain the provider.
Still have questions?
Yes — that is in fact the work we handle most often. We start by tracing which accesses still work, review the technical condition, then tidy up what needs fixing. If you do not know who built it, or you have lost access to the panel, just say so. That part can usually still be sorted out.
No. You just tell us on WhatsApp when something bothers you, and we take care of the rest. Every month you receive a report in everyday language: what was done and what needs attention.
A website health report: uptime status, the list of updates applied, backup condition, security scan results, and a summary of content work. Enough to know your website is genuinely maintained, without needing the technical terms.
It depends on the plan. Growth guarantees a response within 8 business hours; Business within 4 hours and in the priority queue. For issues outside business hours on the Growth plan, handling continues on the next business day. If you need a faster guarantee, choose Business or the Audit & Recovery service.
Our main focus is WordPress and WooCommerce. For other platforms, send us the address first. We will see whether we can handle it well, and we will say so plainly if we cannot.
Request the free audit. Enter your website address, we check it, then send a short summary of findings along with the plan we think fits best. If your website does not need monthly care yet, we will tell you that too.
There is no annual contract. The service runs monthly and can be stopped with short notice. If you stop, we hand over all access and data copies to you.
The plan price stays fixed as long as the scope does not change. If you later need a wider scope, we tell you the difference first and you decide. No charge ever appears without your approval.
Usually because the scope is narrower or a contract applies. Cheap plans on the market typically cover only plugin updates and monthly backups, with a 6 to 12 month commitment, and extra charges only appear when the website has a problem. In the Starter plan, off-site backup, uptime monitoring, security scanning, and monthly reporting are already included, with no annual contract. So when comparing, compare scope and terms, not just the number.
No. Hosting and domain remain yours and stay in your name, because we do not sell hosting and take no margin from it. If they need renewing, moving, or tidying up, we help through the Hosting & Domain Migration service and tell you the cost first.
Yes. We have a white-label programme: you stay in front of the client, we do the technical maintenance under your name. Tell us how many websites need care and we will work out the pricing scheme.
Before deciding anything, know the condition of your website.
The audit is free. We send a short summary of findings and recommendations; you decide whether to continue.